Heather Robinson
Agency Owner
Heather is the owner of Wish Upon A Castle and a luxury vacation planner whose heart has belonged to Disney since childhood. Having traveled to Walt Disney World for as long as she can remember, Disney has always been her happy place—a world where magic feels effortless and memories are made to last forever. As a Disney Vacation Club member, Heather travels often, allowing her to stay expertly informed on resorts, experiences, and the ever-evolving details that elevate an exceptional vacation.
Heather turned her lifelong love of Disney into a career when she founded Wish Upon A Castle, with a mission to curate unforgettable, stress-free vacations filled with thoughtful details and timeless moments. Known for her meticulous planning style and personalized approach, she designs custom itineraries that allow her clients to experience the magic without feeling rushed or overwhelmed.
When she’s in the parks, Heather’s best pal is none other than Mickey Mouse, and her favorite princess will always be Snow White. While Disney holds her heart, Heather also very much enjoys Universal Orlando, where E.T. has claimed a special place of his own. You’ll often find her strolling through the parks with the muggles, sipping Butterbeer, and soaking in the magic, believing that magic exists all around us and that you simply have to know where to find it.
Alex Quagliarello
Alex is a Disney-obsessed mom of two from Newtown Square, PA, with a magic-loving family—including her equally Disney-loving husband. Her passion for Disney started early as a child, and she even considered auditioning to be a singing princess right out of college! She turned that passion into a purpose by helping families plan magical, stress-free vacations filled with joy, excitement, and unforgettable memories. Alex specializes in Walt Disney World vacations, focusing on personalized itineraries, resort guidance, budgeting, dining, and character experiences tailored to each family’s needs. She loves the details and is dedicated to making every trip feel magical, meaningful, and perfectly planned from start to finish.
Brittney Holland
Brittney is a passionate and certified travel agent who specializes in creating unforgettable vacations. With nearly three years of experience at Wish Upon a Castle, she loves planning every magical detail that turns a trip into a lifelong memory. While Brittney is certified to help plan many types of vacations—from relaxing beach getaways to adventurous cruises, her heart truly belongs to Disney parks and travel. Whether she’s organizing a romantic honeymoon or coordinating a large family reunion, Brittney brings the same energy, care, and excitement that she uses when planning her own adventures. A traveler at heart, she loves exploring new destinations and helping her clients experience the same joy through perfectly planned vacations filled with magic and meaning.
Carla Cicero
Carla has been adding a little extra pixie dust to Disney and Universal vacations for over 15 years! As a travel advisor with Wish Upon A Castle, she loves turning dream trips into real-life adventures. A proud Marine wife and mom, Carla believes the magic is in the details—and she’s here to make every moment of your vacation unforgettable!.
Chris Wilchensky
Chris is a passionate travel agent with a deep love for exploring the world, particularly the ocean, sunsets, and sunrises. As a Certified Sandals Specialist, he focuses on in all-inclusive Caribbean vacations, as he’s traveled extensively to top destinations like Mexico, Turks and Caicos, and other tropical islands. Also, a true Disney enthusiast, Chris has experienced the magic of Disney with his family well over 10 times and enjoys creating unique adventures—whether it’s a luxurious all-inclusive escape, a magical Disney trip, or a weekend getaway to the beach or an exciting new destination. He believes in the power of experiences over things, always prioritizing making memories and having fun along the way.
Crystal Wilchensky
Crystal is a passionate Disney travel planner who has been fortunate enough to visit Walt Disney World more times than she can count. She has firsthand experience staying at nearly every Walt Disney World resort and has completed extensive training in all things Disney and beyond. These experiences have given her the knowledge and insight needed to plan vacations that are seamless, stress-free, and truly magical. Crystal loves sharing her expertise and insider tips to help families maximize their time, avoid overwhelm, and create unforgettable moments from start to finish.
As a wife and mother, Crystal understands how important travel is in building meaningful family memories that last a lifetime. She values thoughtful planning and the peace of mind that comes from having every detail handled. Whether clients are dreaming of a Disney vacation, a cruise, Universal, or another destination, Crystal is dedicated to taking the stress off their plates so they can focus on what matters most—making memories and experiencing the magic together.
Gabrielle Jones
Gabrielle Jones is a travel planner with Wish Upon a Castle who believes every trip should feel like a little bit of magic. She specializes in Disney destinations, Universal Parks, and all-inclusive resorts. As a mom and lifelong Disney fan, she loves helping families, friends, and solo travelers design stress-free trips filled with unforgettable memories. Her goal is simple, to make every client feel the same excitement she does when planning her own adventures. When she’s not sprinkling pixie dust on client trips, she’s sharing Disney magic with her husband and kids or researching their next unforgettable getaway.
Gina Bizzari
Gina is a lifelong Disney lover and mom to three girls who share her love for all things magical! Having visited Disney parks her whole life, she has learned the ins and outs of creating stress-free, joy-filled vacations for families of all ages. Whether it’s planning the perfect first visit, finding the best character dining, or creating stress-free itineraries, Gina loves helping families make the most of their Disney vacations. Her goal is to bring a little extra pixie dust to every trip she plans—so you can focus on making memories that last a lifetime.
Hannah Brookes
Jason Strang
Jeanette Spagnuolo
Jeanette has always found Disney to be the place where her family creates their most magical memories—and now she loves helping others do the same. As a lifelong Disney fan and experienced travel planner, Jeanette specializes in designing stress-free vacations filled with joy and wonder. With years of expertise crafting customized itineraries for families both small and large, she expertly guides clients through resorts, theme parks, and hidden gems, allowing them to focus on the fun while she handles every detail. Her goal is to sprinkle pixie dust on the planning process and make every Disney adventure truly unforgettable.
Jeanne Brannon
Jeanne is a passionate Disney enthusiast dedicated to helping families, couples, and friends create magical memories that last a lifetime. Jeanne has traveled countless times to Disney and brings that experience to planning Disney vacations for her clients—from Walt Disney World and Disneyland to Disney Cruise Line and Adventures by Disney—Jeanne knows every insider tip, hidden gem, and enchanting detail that turns a good trip into an unforgettable one. Whether it’s scoring the perfect dining reservation, crafting the ideal park itinerary, or finding the best resort for your budget, Jeanne brings the magic of Disney to life through personalized, stress-free planning.
Jenny Weimer
Jenny specializes in Disney, Universal, Viking Cruises, and AmaWaterways vacations, crafting unforgettable experiences for families, couples, and solo travelers alike. With a love for adventure and a passion for creating seamless experiences, Jenny makes every trip effortless and exciting from start to finish.
As a Certified Autism Travel Professional, she’s especially dedicated to helping travelers with disabilities enjoy smooth, inclusive, and stress-free vacations.
Whether it’s a theme park getaway or a relaxing river cruise, Jenny brings creativity, care, and a sprinkle of pixie dust to every itinerary she designs! Jenny turns vacation dreams into magical memories!
Jes Robinson
Jess Lemon
Kate Acland
Kate is a travel planner and lifelong teacher who loves helping others experience the world. She specializes in Disney and Universal vacations as well as Viking Cruises. Kate’s family has spent years enjoying Disney and Universal together, and EPCOT has always been one of her favorite places. She loves a good thrill ride and could happily spend an afternoon wandering through EPCOT with a snack in hand. Now that her kids are older, she’s taken her love of exploring the world at EPCOT and continued it through Viking River Cruises. Whether you want the excitement of the parks or the calm of a river cruise, Kate handles the details so you can enjoy the experience.
Lauren Petterson
Liz Dowd
Marianna Capostagno
Nicole DiDonato
Nicole’s love for Disney began with creating magical memories as a child with her grandparents and now alongside her own family, and that passion now fuels her desire to help others experience the same magic. She specializes in planning stress-free Disney vacations, handling every detail so families can focus on what matters most—making unforgettable memories together. For Nicole, Disney isn’t just a destination; it’s where family moments turn into lifelong magic.
Nicole specializes in planning stress free family vacations, handling every detail and uses her personal experience and love for family travel to design unforgettable vacations filled with joy, ease, and pixie dust. Exploring the magic never gets old and there’s always new things to see and enjoy. She believes the best trips are the ones where families connect, laugh, and make memories that last forever.
Nicole helps families create perfectly planned Disney vacations, combining expert guidance with a heartfelt understanding of what makes family trips truly magical.
Stephen Levine
Stephen Levine has been a lover of all things Disney for as long as he can remember. His family became DVC members when he was just 2 and he has been going on different Disney journeys ever since. He specifically loves visiting Walt Disney World, exploring the parks, and the different resorts. Stephen’s favorite park is Animal Kingdom, and his favorite resort is the Polynesian. He loves helping plan a perfect Disney Vacation for family and friends of all ages.
Tara Mahoney
Tara is a travel agent, wife, and mom of two who is passionate about helping families create unforgettable vacations. Tara specializes in Disney travel—especially Walt Disney World—using both expert knowledge and firsthand experience to plan stress-free, magical trips tailored to each family’s needs. From resorts and dining to park strategies, Tara handles the details so clients can focus on making memories. While Disney is her specialty, Tara also loves planning travel to a wide variety of destinations and enjoys helping clients explore the world beyond Disney.